Question 1

Are your spices pure?

Accepted Answer

At Mr. Frank's, we take great pride in delivering only the highest quality products. Our spices and herbs are sourced with care and are 100% pure, with absolutely NO additives. The exceptional quality of our ingredients, combined with our fresh grinding process, ensures unparalleled flavor that sets us apart.

Question 2

How long will my spices last?

Accepted Answer

The shelf life of spices and herbs varies. When stored properly, some can maintain peak freshness for up to two years, while others may lose their potency sooner. However, most of our customers love Mr. Frank's Seasoning blends so much, they use them up long before freshness is a concern!

Question 3

Are your spices and blends gluten-free?

Accepted Answer

Yes, all of our spices and blends are free of gluten-containing ingredients. However, please note that some spices and ingredients may pass through facilities that process gluten-containing grains. While we take great care in sourcing, we recommend reviewing our labels if you have severe sensitivities or allergies.

Question 4

When will my item ship?

Accepted Answer

Orders are typically shipped within 7–10 business days from the date of purchase, often sooner. Once your order ships, you’ll receive an email with tracking information so you can follow its progress.

Question 5

Where is my order?

Accepted Answer

You should have received two emails from us:
An order confirmation when your purchase was completed.
A shipping confirmation with your tracking details.
 
If you haven’t received these emails, check your spam or bulk mail folder. Still can’t find them? Contact us at info@mrfrankskitchen.com, and we’ll help you track down your order. If your package has already left our warehouse but seems delayed or lost, we recommend contacting the carrier directly for the most up-to-date information. If you're unable to resolve the issue, let us know, and we’ll work to make it right.

Question 6

I received my order, but something was broken or missing. What should I do?

Accepted Answer

We’re so sorry for the inconvenience! Please email us at info@mrfrankskitchen.com right away, and we’ll fix the issue as quickly as possible. Your satisfaction is our priority!

FAQs

Are your spices pure?

How long will my spices last?

Are your spices and blends gluten-free?

When will my item ship?

Where is my order?

I received my order, but something was broken or missing. What should I do?

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